Saturday, February 17, 2018
Text Size

Suzan, you were busy elsewhere when we left Sat. night and we didn't get a chance to let you know much we enjoyed our dinner. As always the food, drinks, and service were better than excellent. Jana and I both remarked that we have never had even a "marginal" meal at the Grand Central. Well Done!!

Having found myself back in Cottonwood Falls, KS again I was working with the limited availability for a nice breakfast offering. Cottonwood Falls is a very friendly place where even the merchants work together to make coming there a good experience so you'll come back! I was actually staying at the Millstream Motel this time. The owners there and the owner of the Grand Central Hotel have a beautiful working relationship. Even though I wasn't staying at the Grand Central this time I was still allowed to come for their Continental breakfast! Much to my delight,because frankly, they serve the best coffee in town anywhere! It is especially roasted at a small enterprise in Emporia and is fabulous!! I chose to have the cinnamon swirled French toast, a fruit plate and fruit juice along with my delicious coffee! I was there with a friend, we get going early, 7:30am, and it was quiet and easy for us to converse without disruption as most of the guests were still slumbering upstairs! And the price was great too. I ate lunch there several times while visiting the area. They have a new offering that is just mouthwatering and delicious, Filet sliders! You can have that with either salmon or the most tender beef! (ask for the horseradish sauce to go with it!)

Trip Advisor

Hello Suzan,

This thank you is long overdue. On August 13th, my parents, wife, daughter and I enjoyed a wonderful meal at your fine restaurant over the noon hour! Our daughter, Anna, had just turned 20 on Aug 12 and we wanted to do something special for her.

We took the tour of the Zbar Ranch and Tallgrass Prairie, then ate lunch at your Grand Central Hotel restaurant, then took the scenic loop down thru Bazaar/then southeast thru a washed out bridge which the county crew repaired as we enjoyed the afternoon/then back up thru Matfield Green....then back for a super yummy cake (THANK YOU VERY MUCH!) again at your wonderful restaurant. The lady at the florist shop in Strong City brought down a really cute bouquet for Anna that we all enjoyed, too.

Both of the guys who took care of us at GCH were terrific!! One was Jordan and the other fellow (I apologize, I forgot to write down his name) were both super polite and extremely accommodating!  The service was great, the food was scrumptious, the atmosphere was welcoming, and (again) the cake was excellent! I understand you picked up the cake for us while you were in Wichita the day before. Honestly, there aren't many people anymore who go out of their way to provide this level of customer service.....and all of us really appreciated it! I have told several people what a great time we had at the Grand Central Hotel and what a delightful team you have working for you. Owning a business myself, I understand the amount of effort it takes to keep things flowing smoothly. It is obvious you take a tremendous amount of pride in what you do, AND IT SHOWS!

I am quite sure I couldn't have squeezed all of this in a small thank you card (and this email is easier to read than my penmanship). Anyway, Thank You a whole bunch for going out of your way to make our trip thru Cottonwood Falls such an enjoyable time!

Most sincerely,

Dan M., President
Mid-America Piano